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Jama Connect

Jama Connect

Overview

What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

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Recent Reviews

Jama Connect Review

9 out of 10
April 08, 2024
Incentivized
Jama Connect is used in our company as a repository for requirements, product risks and test cases testing the requirements.<br>Jama helps …
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My Review

8 out of 10
February 16, 2024
Incentivized
We use Jama Connect to create, review, and manage relationships among needs, requirements, use conditions, design V&V test docs, and risks …
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Jama review

10 out of 10
March 27, 2023
Incentivized
Jama is used for Requirements Management and Test Plan Management across a few different Business Units in the company I work for. While …
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What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Jama Connect?

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Jama Connect® requirements management software is used to minimize the risk of defects, rework, cost overruns, and recalls in fields such as fuel cells, electrification, space, software-defined vehicles, and surgical robotics. Jama Connect enables engineering organizations to manage their development processes by leveraging Live Traceability™ across tools to measurably improve outcomes. The company states its customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.

The #1 problem managing the product development process is identifying risk early across siloed teams and tools.

Jama Connect® is designed to improve product requirement quality, auto-detects product development risk, and measurably increases performance across multi-disciplinary teams developing products, systems, and software — while still allowing the use of their tools of choice. With Jama Connect, teams can identify in real time:
Poorly written requirements with recommended improvements
Missing, changed, or late requirements
Gaps in verification and validation test coverage
Changes made in one engineering discipline that impact others

Product, Systems, and Software Development Teams that Use Jama Connect Perform Better.

With Jama Software's proprietary Traceability Scores™, teams can measure traceability to improve quality and accelerate time to market.

Jama Connect enables these six critical things for development success:
  1. Intelligently improve requirements
  2. Bring all collaboration and reviews online
  3. Unify test case management
  4. Auto-detect development risk
  5. Maintain product state across tools
  6. Manage product complexity and scale

Jama Connect Screenshots

Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements Management

Jama Connect Videos

Jama Connect Integrations

Jama Connect Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

Polarion ALM, codeBeamer ALM, and Digital.ai TeamForge are common alternatives for Jama Connect.

Reviewers rate Support Rating highest, with a score of 8.7.

The most common users of Jama Connect are from Enterprises (1,001+ employees).

Jama Connect Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)70%
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Reviews and Ratings

(151)

Attribute Ratings

Reviews

(1-25 of 29)
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April 08, 2024

Jama Connect Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is used in our company as a repository for requirements, product risks and test cases testing the requirements.<br>Jama helps to identify sub requirements that are not linked to any parent requirements. It also helps to generate the verification and validation protocols on the fly after allowing the user to pick the required test cases. Other custom reports are used to generate the requirements documents, risks documents and traceability documents that show the tracing of requirements to their test evidence.
  • Identify orphan sub-requirements that are not linked to any parent requirement.
  • Identify requirements with no test cases associated.
  • Generate custom reports showing tracing between various levels of requirements and tracing of requirements to testing evidence.
  • Concurrent revision of requirements, risks and test cases in different projects
  • Syncing of deleted entities (like requirements and test cases) from child project to master project has to be done manually. There is no provision of automatic syncing of deleted entities back to master project.
Jama Connect has many good features that help with requirements, risks and test cases management.
Stephen Czerniej P.Eng, PMP® | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama connect is being used for new projects in our organization and in particular, larger more complicated projects. Business issues to resolve: - requirement traceability - cross timezone communication - stakeholder input and acknowledgement - process improvement and requirement ownership
  • Requirement traceability and relationship flow. There are many different ways to show your coverage, flow of requirements, and where they are in a larger perspective of the project.
  • Review communication through the review engine is particularly well done.
  • Ease of using the system - the ergonomics is excellent. My users have an easy time getting used to working with otherwise complicated structures and organization.
  • The ability to pull information from different angles is excellent. The filters are very useful and other products don't compete here like Visure, Doors, etc...
  • The initial dashboard is very limited in functionality and views. The bar charts and pie charts are useful but quite cumbersome given you have to specify your filters beforehand. This is very important in my opinion as this is the top level summary that 90% of your management will only look at.
  • Coverage explorer - only 150 items at one time. This should be expand to all...
  • Verification and Validation need improvement on being able to package and coordinate test runs, cycles, and platform variations of these items. This is a bit cumbersome and difficult for beginner users to get used to.
  • It is very annoying and counterproductive that the users have to directly click "logout" to open up licenses. Admins can't boot people out of the system actively to fix if someone has to go home. You have to wait for 2hrs + for their license to expire.
  • Create/Edit licenses not defaulting to collaborator licenses is also very annoying for admins especially during very large concept stage input/reading efforts into Jama.
Well suited - requirement writing, decomposition, verification, and validation connection Not well suited - using Jama for project management and creating work packages
March 24, 2023

Thanks Jama!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Jama to manage our system architecture. This includes all levels of requirements and those trace down to our testing protocols. Jama helps document and track our versions and changes. It also is our main tool for documentation and execution of the V&V process. In the next two quarters, we are also aiming to integrate our FMEAs into Jama Connect as well.
  • Version control
  • Traceability
  • Managing test protocols
  • Test run execution
  • Redlining feature
  • Trace matrix generation
  • Managing versions of a project
Jama is well suited for managing and documenting requirements. The traceability feature to link items to one another upstream and downstream is helpful in seeing how everything fits together. Being able to write test cases and link those to the requirements is helpful as well. It seems to be trickier to produce a neat and easily understandable trace matrix from the links. Redlining and showing different versions to reviewers could also be improved.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is used to generate and derive requirements, tie them to design artifacts, and trace to verification and validation activities. Baselined requirements "modules" are repurposed between programs to save in the requirements development effort.
  • Store and Manage Requirements
  • Maintain Revision Histories
  • Generate Trace Matricies
  • Typesetting Export Documentation
Jama is an excellent tool for requirements management, development, and traceability throughout the development lifecycle. Jama aids in peer reviews of generated artifacts with time-boxed review cycles. Jama provides a robust ecosystem which is highly tailorable to the demands of the particular organization in which it is used.
Leandro S. Pereira | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We are doing the parent requirement cascade and traceability. Moreover, we are working on defining the means of compliance for safety-related requirements.
  • Tagging usernames using @
  • Icons are easy to understand
  • Requirements are easy to transform between text and requirement
  • Easy to navigate amoung different baselines and projects
  • In my experience, login takes longer, even when you are logged in it never saves - every time have to login again
  • Not intuitive to undo updates - wrongly update wording of a requirement for example
  • Not intuitive to recall the history of a specific requirement, all logins that updated and what this specific login has done
It is well suited for startups, and companies doing for the first time a requirements management task.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Requirements Engineering with focus on Traceability of the product development documentation throughout the whole V-Model.
  • Requirements Management in general
  • Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
  • The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
  • The Reuse/Sync feature needs improvement to ensure wide use in the organization.
  • Export/Import requirements in a large scale is a humbling experience with the tool, a lot of manual work is needed.
  • Filter and Search features are too narrow in the scope and not efficient enough for a large organization.
When you have a development that is distributed in several locations and with specialized disciplines that tend to isolate themselves, Jama may come as a perfect bridge building tool to bring every one together to the same table.Very small and agile teams may be overwhelmed with this tool and may obstruct the creative spirit of the endeavor.
Score 10 out of 10
Vetted Review
Verified User
Product management (marketing) produces a new product proposal in Word doc. We take the document and pull hard requirements out to create an engineering requirements document, adding any missing requirements from the marketing document. Periodically, we export the Jama Connect requirements back to a word document for project management and engineering to work to. Eventually, requirements are exported as excel so the test team can import them into their test case database.
  • Easy to use and configure
  • Super tech support
  • Exporting is done well (templates)
  • Supports complete product (me, hw, fw, sw, etc.). Not just an agile sw tool
  • Upgrading and managing server has been problematic.
  • Sharing requirements (or inheriting) is overly complicated for our use.
Jama Connect is great for a project containing a broad spectrum of disciplines (mechanical, electrical, firmware, software) that needs formal requirements documentation. It is very instrumental in the development of test plans even though we don't do our plans in Jama Connect. It is easy to come up to speed on and simple to work with. Obviously, this is not well suited for a software team wanting to do agile development.
September 10, 2021

Streamline Reviews!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is currently being used by the Sales Department. This software definitely helps track any change in the sales life cycle, letting us know where we should pick up from. It gives us reminders to follow up on any cold leads, so this will ensure that we are doing our best to get back to everyone.
  • Document Traceability.
  • Uploading Documents.
  • Exporting Files.
  • A search feature needs improvement.
  • Creating Filters.
  • Integration of other Applications.
I am mainly in the Sales department, so using something like Jama Connect is probably not the best software suited for what I am trying to accomplish. If we were doing more things related to projects, I feel that we would be able to use Jama Connect to its full potential.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We started to Jama Connect since 2020 in some of the product development projects. Managing requirements (including review and approval) now becomes an easier task mainly due to friendly user interface, web based application which is pretty much like visiting a webpage, it is highly configurable, and all features highly linked and easy to navigate. Productivity is apparently improved! We enjoyed it, and now we are trying to use it to manage FMEA cross the entire organization for all teams.
  • Highly integrated features (input, review, communicate, approval)
  • Very responsive
  • Highly configurable to suit business needs
  • To enable instruction/explanation if the mouse is stopped for a certain time (2secs); would like to give people preview of what this is about
Good to manage product requirement for software and hardware and good to manage design and process FMEAs.
Not suitable to manage cases like issues experienced in project development for which we use other tools like Jira.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jama is being used as a test management tool in my company. Am using Jama since 3+ years, and i can tell you that this was one of the best Test management tools I've ever used. Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation.

I definitely recommend other organisations to use this tool.
  • Re using process is easy
  • Uploading the documents and files can be done.
  • We can export our file's and TC's as well
  • Adding new projects in jama along with the TC templates, can be done in minutes
  • We can lock our Test cases and Results as well, which is a good one. So that our data is safe and secured
  • Search results need be improve a lot. Once i tried to find a Test case. But it displayed more than 80k TC's from all the projects
  • Creating filters are bit complicated. Try to make the process easy if possible
  • While exporting the files, I've seen a common issue in all formats, where first 2 pages are blank. I don't know why, but it's waste of cloud storage. Even though it's "KB" it matters
  • Some times I've seen one issue, in very rare conditions. I've authored the TC it took almost 5hrs to author. When i clicked on save & done button. It just kept on loading, i left it for hours. But sadly it didn't saved. 5 hrs of my work was wasted. This issue was faced by multiple people in my company
Jama is being used as a test management tool in my company. Am using Jama since 3+ years, and i can tell you that this was one of the best Test management tools I've ever used. Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation.

I definitely recommend other organisations to use this tool.
May 01, 2021

Jama is the best!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is used by the entire company, and I am the sole Admin and Account Manager for Jama. It solves our needs to capture and baseline requirements. Jama is our source of truth for requirements. We have also centered our requirements processes and approvals around Jama, Jama reviews, and the capabilities provided by Jama.
  • I love that Jama components are individualized between engineering requirements, product requirements, Change Requests, Waivers (something we made), and so on. I like seeing all the different items in one project and not having to change windows or tabs.
  • The Jama reviews are straightforward and easy to navigate. I like seeing the progress and the electronic signatures. This was an added bonus.
  • I wish users could have read access for some projects and write access for others. This is a big struggle for us right now.
  • The launch of the Project admin vs Org admin wasnt smooth and I find myself navigating it solo. I wish there was a webinar that goes over it.
  • Baselining needs some serious improvement. Jama baselines items after every review, which is frustrating when items in my review are not approved. As a result, I had to create a locking in the item workflows for Baselines (which I created), but I think this makes things complicated. I really only want to baseline items that have unanimous approvals.
What an amazing product! We were able to centralize our requirements process around Jama item workflows, Jama reviews, and the baselining locking I created (see one of my cons). I love how friendly it is to navigate. The dashboards are super neat and I look forward to seeing even more improvement on the dashboards.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is the source of truth for requirements within the SKA Organisation (SKAO). We have used internally within SKAO to communicate between Engineering, Operations, and Scientists, but also to do requirement reviews with external consortia, to get their input. We are also using it for requirement flow-down and traceability, and using several report tools. With the SKAO being a non-profit organization, the main goal is delivering maximum value for the system being designed and later implemented, and having an agile way of dealing with requirements helps us.
  • Having access to requirements from everywhere in the world.
  • Requirement reports for document-centric parts of the development.
  • Support for online reviews and discussions.
  • Cloud-based installations don't have full access to all reporting tools.
  • Online reporting templates are not too customizable.
  • Glossaries are not first-class citizens in Jama; it should be possible to link to glossary entries directly from requirements, and vice-versa.
It is a good way of providing a full framework for requirements management which is customizable; however, interoperability functions are not its forte. Support for ReqIF or other formats is not provided out-of-the-box, and would be very welcome. Also, integration with Jira requires a third-party product, but it is an integration that might be worth keeping in-house.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Jama Connect for requirements management. It's used across several business units within R&D to manage requirements from initial creation all the way to generating final design traceability matrices. It has been particularly helpful with managing systems with several subsystems that each have sets of requirements. Rather than waste a significant amount of engineering time, Jama allows us to generate requirement documentation (MRS, PRS, SRS, HRS, V&V Plans, and DTMs) with very little effort.
  • The versatile filters in Jama make it easy to look at the requirements you're particularly interested in.
  • Bidirectional trace views make it easy to digest how items are traced and identify improperly linked items.
  • Jama's search function is difficult to use. It typically finds results that are completely unrelated to what I was searching for.
  • It would be nice if projects could have project-specific relationship rules. For instance, if you could base a new project's relationship rules off of a different one, but then customize it for that specific project without having to create a whole new set of relationship rules.
Jama is well suited for any level of requirement management. It's particularly helpful when you have several layers of requirements and several subsystems that interact. For very simple projects, however, with a limited number of requirements, Jama would still be beneficial, albeit less than the more complex projects.
Marc Bodocco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I'm in charge of Jama Connect Configuration and roll out for Energy Management Business. We implement Jama Connect for Requirements and Test Management in a large scope of project types from System to Product level, in a System of Systems way.
  • In a system of systems way we appreciate a lot JAMA Connect capabilities for items reuse and synchronization.
  • Jama Connect provides a high level of features for people collaboration that is key for ensuring a good level of project stakeholders approval and working as a team.
  • Basic dashboard capabilities are missing to highlight RM and TM progress on a weekly basis.
  • There is no existing JAMA connector with Tableau Software that will allow to access Jama Database and build the customized reports each project could be interesting in depending of their context.
This tool is perfect to manage System of Systems until product level projects for TM, RM point of view. TM is also very easy to use and highly configurable to take into account most of our needs. Moreover through the RestAPI it bring lots of capabilities to interface with automated test tools. The ability of Jama Connect to manage libraries is also very appreciated to help the projects to focus mostly on the dedicated new requirements concerning their context, saving and securing time on what is reusable and already approved by experts. Review center and Baseline management are also great features provided by Jama Connect to secure the collaboration between teams and the configuration management.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it as our primary requirements management tool for storing any work products related to requirements development. It is used across several departments here. We use it to characterize our requirements deck including rationale documentation and traceability.
  • Traceability
  • Documentation
  • Dependencies
  • System of Record
  • Decision-Making
  • Review Center
  • General UX
  • Report Configuration
  • Feature Request turnaround
  • Jama Documentation
Jama is good for most applications. It is highly configurable which allows for a lot of freedom but relies on the organization to outline their desired process and definition of completion. As a power user, Jama has much of the functionality that we need but is missing a lot of the UX elements that encourage users, particularly new users or users who do not use Jama often, to engage with the tool. Its existing integration platforms are also subpar. Generally speaking, I would encourage other orgs to use Jama but would give them some details as to what challenges or limitations to expect.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We are using Jama Connect for collecting/gathering different types of requirements (i.e. business requirements, functional requirements, and non-functional requirements). We also used to get approval for those requirements to start working on it. Also, we use this as the golden source for all types of work to then track in JIRA.
  • Jama provides flexibility to add customized types of items, e.g. functional requirements, components or projects. Jama is useful for adding any specific attribute in any type of item.
  • Jama is useful to track approvals or get approvals for any specific requirement and proceed with it.
  • Jama provides a complete history of activities related to any item.
  • Jama doesn't provide any functionality or features to add any item type that has user validation in place. i.e. we added Jama_Authors item type and then used the same to create an attribute for the story. That attribute can't have the user validation, or we can not add it in Jama.
  • ALM protocol doesn't support URL type attributes in Jama 8. That must be fixed.
  • Jama doesn't provide an audit history of administrators on the UI to track the administrative activities.
  • Jama says 25,000 active items per project is good to get better performance, but it is less.
In the case of Requirement Management and Test Plans, Jama Connect is well suited. But in the case of tracking the progress of each requirement, task, or defect, JIRA is better than Jama. Workflows and other features of JIRA are better when compared to Jama. Also, Jama's backup strategy and support are not that as good as JIRA's. That's why I would not recommend Jama if you want more from the application.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect helps our organization gather and organize internal and external requirements for our products and services. We use Jama across all of our teams to reference our ever-changing documentation and requirements. Jama helps provide quality version control and organization.
  • Jama provides each member of our team with organized and detailed documentation. We can add all of the information we need in a very structured way that is user-friendly.
  • Jama helps our teams know we are looking at the latest and greatest requirements. It is easy to know which document is the latest and easy to see what changes were made to each version.
  • Jama allows us to store a mass of information. Previously our teams relied on excel documents to store our requirements. This was very limiting to what we could do and how much data we could store. Jama has helped us upload many detailed requirement documents without lagging.
  • Jama could make it easier to toggle between different projects or search between multiple projects.
Jama is well suited for capturing requirements across the board for internal and external review. It is great for projects with multiple teams working together and going back and forth with clients for reviews. Easy to toggle between internal and external notes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is used as a core base for requirement gathering of all clients in our Organization. All departments in our whole organization are dependent on Jama Connect when it comes to requirement gatherings of projects from clients as well as vendors. This is an effective portal for any organization that provides multiple services.
  • One can access all its client projects with a single set of credentials.
  • Advance search option is also available apart from regular search in a project which makes an easy job to filter for items.
  • Compare option is available for the versions to compare the updates made on previous requirements.
  • Recent activities and chats of other colleagues working on the same project can be seen.
  • Most important is the HELP icon that enables you to understand the workflow in Jama Connect.
  • Some additional tutorials can be added in the HELP icon that could make the user familiar with all of the functionality of Jama Connect.
  • Many icons are too small to find in the first place. Need a visual tutorial to know about their functionality in detail.
Jama Connect makes ones work too easy if one can get handy with it. There are so many features to explore in it.

Just one thing is that a new user will need to explore Jama Connect very deeply by oneself as there are no tutorials for all of the icons present in Jama to explain their functionality.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is currently used across the organization. It helps capture and house all of the updates to a given requirement. Comes in handy when building out test case/plans
  • Easy to track change.
  • Great way to obtain and store the client's digital approval.
  • Great with version control.
  • Table Properties: some we need to adjust the border or lines as that of Excel, I haven't located this feature.
  • Spell Check: adding a feature next to the bold and italics buttons.
A great tool for change control & change management. It's Cloud-based making it readily accessible by all. Great tool for team collaboration, report generation and progress tracking across the board. One can determine if a reviewer/approval has accessed and began a review. Provides a great progress report and due date reminder tracking.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jama is used to gather client requirements for employee benefits. Jama's business purpose across our organization and clients is to collaborate on tracking changes and requesting sign-offs. This allows us to set up the benefits enrollment system for employees to elect employer-sponsored benefits.
  • Tracks changes
  • Collaborate between organizations
  • Provides up-to-date content.
  • Once an approval or sign-off is received the page(s) do not automatically update and need to be transitioned.
  • Highlight feature does not always work.
  • It would be a nice functionality if a page had the ability to change color in the tree in order to call out a section as needed.
Jama is well suited as a collaboration tool between different organizations as it provides access to information and allows different users to communicate changes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are an organization that is into US Benefits Administration. Whenever we win a new client, we configure them into our systems. To do that we get business requirements from client in MS Word/MS Excel. Now, with Jama coming in we are converting word requirements to Jama and going forward for new clients we are directly updating Jama with business requirements.
  • Customized templates can be created which can be pushed to different clients without the need of recreating every time.
  • Dashboard & Reports can be created with ease and for multiple clients. this helps in getting insights and taking decisions
  • Parties outside the organization can also access Jama.
  • A different set of accesses can be defined as per user need like author, reader, administrator, etc.
  • Document sync feature.
  • Needless to say, Jama cuts down manual effort.
  • Formatting text needs to improvement like fonts types are not available.
  • Formatting table needs improvement like within the table you cannot format the sub-level of bullet
  • Smart Find/replace command that can be worked across different documents.
  • Reporting: Table within the table is not pulled up in reporting, that needs to be corrected.
  • Cell merge feature
Scenarios Jama Connected is Well Suited:
  • Standard Operating Procedures(SOP)
  • Client Requirements
  • Any other document that one has to frequently review, update and needs to be accessed by various stakeholders
  • Documents where it is needed to keep track of version, editor, etc.
Scenarios where its less appropriate:
  • One time usage documents
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is currently being used by our organization in one main department, but other teams also have access and reference it from time to time. It addresses 3 main needs: to integrate with JIRA which we use internally, to be our external face for our customers and to be our main source for reporting.
  • We like the feature where we can put things up for review externally and assign different people to either view or approve them.
  • The dashboard is helpful to show the things that we find to be important and it's good that we can show what is important to us.
  • I like the tree view to see into different levels as items are broken down. It makes things easier to find and keep organized.
  • Overall the user enjoyment could go up just by changing the font! It's not pretty to read, yet it's a lot of words.
  • I'd like to see more functionality that can be turned off or turned on in the settings so that I can start basic and build out my instance easier as I need it.
  • It would be nice to integrate with JIRA without having to go through TaskTop.
Jama is robust and functional, but it's not fun to use. I use it because it can do things that I need to do, but not because I simply enjoy the experience. It is good for large, complicated projects that need both internal tracking and external reviewing, but not ideal for developers to use to track their work.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At our organization we switched to Jama starting roughly 2 years ago for our client requirements and I can say that the organization of requirements as well as version control, version history and client sign off features are a few of my favorites.
  • Jama is great for organizations that handle large-scale project requirements as well as helping to clearly see any updates made to a specific requirement.
  • The ability to share requirements directly to the page with a URL is a great feature that we use a lot in our company.
  • The ability to have the client sign off on individual requirements is a great feature that we use as a standard now.
  • The one area that I have seen issues in is that getting to the open projects that are pending sign off has been difficult. The default hides them so you have to know to go up and change the defaults to find the signoff requests that are open. Other than I can't really think of anything else.
Working on any client implementation with a large number of requirements is a great place to use Jama. The team organization it provides has hands down been a great booster in productivity for my team.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
It is used in our department to help organize client requirements for health and welfare.
  • Organization of requirements.
  • The client review process for approval of requirements.
  • Hard to use grammar functions, spell check is off (some words will show as misspelled when they are not), and it is difficult to italicize/bold/underline.
  • Jama is not friendly with all browsers. It is extremely slow with Internet Explorer.
  • Jama will freeze very frequently and you have to wait for all of your words to type out.
  • The search function does not work well, I can barely find anything after I put it in.
Jama will constantly freeze and it gets difficult to keep track of what you're putting in. The search function will not pull up specific words that you are searching for. After a client has approved a specific requirement, the internal team has to submit that requirement for review (again) and put a due date of a year or more so the client is able to see the requirements in the future.
Nikhil Turaga | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Capgemini is a very large company with multiple clients and recommends solutions which best fit the need. We recommended Jama Connect to our client - The Judiciary, State of Hawaii as a one-stop hub requirement management solution for their needs. We recommended this because we realized that since the state is modernizing their IT software and infrastructure, it is prudent to have all the requirements, design and testing records in one place for future references. All we want to make sure we had traceability for all the requirements, design and testing artifacts. We found that Jama fulfills that need.
  • Requirement Traceability.
  • Baselines and Versioning.
  • User Profile and Access controls.
  • Review Center is a very useful feature.
  • Will suit all sizes of organizations to maintain and Manage their projects.
  • The reporting feature is very useful.
  • The Text Editor is not convenient. Has a learning curve.
  • Review Center still needs work as numbering for selected items in a review is still an issue.
  • Once a review is published, the new item cannot be introduced into the review. Requires the review to be republished.
  • JIRA connector is no longer inbuilt and requires expensive third-party tools from OPS HUB or Tasktop. Maybe cost prohibitive for Small and Medium Enterprises.
  • Jama Cloud users cannot customize their own reports. Will need to reach out to Jama help with customization.
  • The Search feature within Jama still needs work. Especially within a review.
  • It is still unclear what will happen to all our data if we choose to end our contract with Jama. How can we read our data.
  • It does not export well into Word documents as the formatting and alignments are always out of sync.
The Review Center is a very useful tool where you can share the project with read-only access to a large group and manage comments and reviews without giving access to the actual project page. The stats can be maintained on who has completed their review and progress can be monitored. It is well well suited for all SDLC methodologies and very effective in both Agile and Waterfall models. Automation of test runs and uploading of results with the application is still not possible at the moment. Needs to be stored in a spreadsheet and imported into Jama.
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